State Farm® Insurance Agent Katie Kelly

"Brett with Katie Kelly's Office is Awesome. I called for some basic information on my coverage. After this last storm in January I had damage and Brett guided me and offered me such Kindness and he was funny too, just what I needed to LOL, They are true Gems in this world of insurance. A rare Jewel indeed. 02/08/2025 Ok once again I called Katie's office for some questions. Brett is so wonderful and willing to go outside the lines to make sure I am happy. Then to put icing on top Katie calls me too. What a DYNAMIC DUO. I always laugh so hard and feel so good when I am done speaking to them. They truly Care"

"Not impressed - going to switch agents. It's been a nightmare getting broken windows in my kids car replaced. I'm disgusted that there hasn't been follow up. Katie was told about the lack of follow up from State Farm claims department - she and her team should be going to bat for me. I'm babysitting the whole process.... Time to find a more engaged agent. RESPONSE TO YOUR RESPONSE - Katie - your response is so off the mark. First of all - it wasn't my kids windshield. Secondly, it wasn't the repair shop either. The issue was with State Farm claims - who sat on the claim for a week while letting the shop know all was good - then denying the claim after a week because we requested an OEM replacement. This should have been addressed within one business day in my opinion. Then the shop had to go back and forth with the claims department. It took us a month to get the windows replaced and several hours of my time probing people. You were informed about the craziness - I told your worker to inform me - but you were radio silent. Laughable you'd ask for more business all while spinning the reality of the situation."

"Got a new car and followed the process on State Farm to update my insurance. Katie did not respond for an entire week, after multiple emails and phone calls. I would not recommend."

"I have been working with Katie Insurance Company for 8 years, and they have consistently exceeded my expectations. I’ve had two auto policies, home, life, and rental insurance with them, and their prompt responses, competitive pricing, and professional services have been outstanding. I highly recommend them to anyone seeking a reliable, one-stop insurance agent for all their needs."

"Amazing experience! Katie and her team were extremely professional. Highly recommend talking with Katie and her team for all things insurance related."

"These guys are the best in the industry. They made the process smooth and fun to understand. I highly recommend them for all your insurance needs."

"Professional, efficient, and incredibly helpful. It was a pleasure working with Andrew and his team!"

"Katie Kelly’s team was amazing to work with! Was working with Ramon and he was knowledge and was working with the team in the background! He took care of insuring both of my vehicles and we are going through the details of life insurance!"

"Katie is amazing!! I transferred to Katie from another StateFarm agent. I was incredibly frustrated with the agent I had for many reasons. From the minute I transferred to Katie, it has been nothing but the best experience!!! Within weeks (delay on my end, not hers!) we had a meeting, she helped us set up new policies to either be better protected or save money, and I plan to move forward with even more investment options with her. She knows what she taking about and makes it simple to understand. You can tell she has a pure passion for what she does and sincerely wants to help. Of course she is running a business, as do I, but I didn’t feel like she was trying to sell me on anything. It was genuine concern and wanting the best possible future for me and my husband. I was also having a personal breakdown when I entered her office, but she was incredibly kind /understanding and even shared her own experience which brought me so much comfort. I am so thankful to be with her and I know I am in good hands. I never leave google reviews, so the fact that I am should speak volumes to her level of professionalism and customer service. Thank you Katie!!"

"Katie gave my wife and I a very thorough explanation of our options for home, auto and beyond. It felt great to get everything updated for our family and the umbrella certainly gives us peace of mind. Highly recommended!"

"Andrew Arthur is very fast in reponse and friendly to work with. He is also very patient in explaning a lot of details to make sure I understand the coverages and have what I want on my policy."

"I have ben customer with Katie for over 18 years she's been excellent honest and fast and accurate with insurance I'm so happy working with you and having experiencing all these years with the great customer service and great team you have thanks for everything."

"Constantly charging more every months despite having a 6 month policy agreement/renewal period. Claims mileage driven is 50% higher than odometer readings on vehicles to charge more. Stay away from State Farm, its very dishonest. Will be taking business elsewhere."

"very fast response."

"We transferred our polices to this agency. Charles was amazing at helping us throughout the process and keeping us updated till the very end. Katie also met with us at short notice to ensure that we were set up and if we had any questions or needed any help. The customer service is top notch."

"Katie took the time to walk through various insurance configurations with me to make sure we found one that matched my needs and my budget for auto and homeowners. Every step of the process from initial outreach, to scheduling, to picking the policy was frictionless, professional, and low pressure."

"Awesome service. Informative and helpful. Great team members"

"Great service"

"Andrew helped me with a new home insurance policy. He was courteous and knowledgeable about the process. I appreciate his help."

"Rachel did a great job walking with us and helping answer all of our questions. Katie has a great team!"

"Andrew Arthur was very helpful to fulfill all the requirements for my renter's insurance!!"

"I've been a Statefarm customer for several years now, and all this while Katie Kelly has been my State Farm agent. I only have great things to say about Katie and her team. They have been super supportive and have always been prompt at assisting whenever there was a need for additional information, providing best plans, resolving any issues. We have Home and Auto insurance with Statefarm, and I'm glad that we have Katie Kelly's team representing State farm to make sure this partnership grows stronger year over year. Thank you Katie and Team!"

"Josh R (leave last name out for privacy) but Josh helped my wife and I save some money on our insurance in a matter of a day or two. Josh was professional and very knowledgable on what he was talking about. Would recommend to others who are in need of changing your car insurance."

"I had a great experience with Brett Johnson today. Professional, experienced, product knowledge, customer oriented, & above all personable."

"I have been working with this team for years, pretty efficient and stuffs are easy going. Oana helped renewed my property's insurance, super smoothly as always. would recommend this place."