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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Hannah Marinkovich

August 30, 2023

5  out of  5 rating by Hannah Marinkovich
"I Had the pleasure of working with JohnMark Marinkovich for my insurance needs. He was very friendly, informative, and professional and answered all my questions. He was great with communication, made me feel very comfortable and worked with my husband and I according to our budget. I would highly recommend him!"

M C Carrillo

August 28, 2023

5  out of  5 rating by M C Carrillo
"I had an awesome experience with John at This K Kelly State Farm office. I called for a quote to bundle my home & auto insurance. Their prices couldn’t be beat & I automatically signed up. John made the process easy & seamless. He answered all of my questions, with patience and expertise. He went above and beyond to print out my temporary insurance cards until I receive the official ones. I really appreciate his service and quality care. Thank you John S."

Charis Chau

August 25, 2023

5  out of  5 rating by Charis Chau
"Had an amazing experience with the team! The team is extremely knowledgeable and kind, they really go beyond and above!! Excellent agent and highly recommended!!"

Samantha Marinkovich

August 21, 2023

5  out of  5 rating by Samantha Marinkovich
"Had the pleasure of working with JohnMark Marinkovich for my insurance needs. He was very friendly, informative, and professional and answered all my questions. He made me feel very comfortable, I would highly recommend him!"

Juan Jose Robalino Cabrera

August 17, 2023

5  out of  5 rating by Juan Jose Robalino Cabrera
"Great customer service, I was happy I could clarify some important questions in Spanish as English is my second language."

Andy Button

May 30, 2023

5  out of  5 rating by Andy Button
"Karen Measows is the best insurance lady ever! She’s awesome with her communication, her thorough work is topped with her jovial attitude!!!"

Chauloan Nguyen

May 23, 2023

5  out of  5 rating by Chauloan Nguyen
"I've been a loyal customer with Katie Kelly State Farm agency since the day the office's opened in Kirkland. I was looking for a trustee insurance company for my business, cars, and rentals. Luckily, Katie was there to help me with all great insurance policy advises. She actually saved me a lot of money with the best coverages I could get. I 'm always happy with her company resposive to all my questions and insurance needs. I did and will keep recommending Katie Kelly State Farm to everyone I know. You are the best. Thank you."

Ian Ren

May 12, 2023

5  out of  5 rating by Ian Ren
"5 star insurance agent who can help people anything about INSURANCE!"

Messiah Bryant

May 3, 2023

5  out of  5 rating by Messiah Bryant
"Great services from katie she was thoughtful and communicated everything clearly to me was alot of help"

eyob assaye

April 24, 2023

5  out of  5 rating by eyob assaye
"I had the pleasure of working with Deanne Roughton recently and I have to say, she is a truly outstanding insurance representative. From start to finish, Deanne went above and beyond to ensure that I had the best possible coverage for my needs. Not only was Deanne incredibly knowledgeable and professional, but she was also extremely personable and easy to work with. She took the time to explain all of my options in detail and made sure that I understood everything before making any decisions. Deanne truly cares about her clients and it shows in everything she does. She was always available to answer any questions I had and was proactive in keeping me informed throughout the entire process. I felt completely supported and confident in her abilities. Overall, I cannot recommend Deanne Roughton enough. If you are in need of an insurance representative who is knowledgeable, trustworthy, and genuinely cares about her clients, then look no further than Deanne. Thank you, Deanne, for everything you do!"

Juan Fang

April 13, 2023

5  out of  5 rating by Juan Fang
"Debbie Ye has been very helpful to me since I acquired my secondary home insurance with Katie Kelly's team a few years ago. She was always responsive to my needs and helped address several requests from the mortgage lender promptly to ensure my insurance policy is delivered."

David Hardy

April 13, 2023

5  out of  5 rating by David Hardy
"Deanne was great! The process was easy and she was super personable. Plus, she saved me a ton of money!"

Aaron Spencer

March 23, 2023

5  out of  5 rating by Aaron Spencer
"Katie and her team are very extremely helpful and go out of their way to solve difficult challenges. I am a client who lives and works internationally. Katie always responds quickly and has gone out of her way to provide support. I highly recommend."

Matthew Fricke

March 22, 2023

5  out of  5 rating by Matthew Fricke
"Ivan and the Team, at Katie Kelly's Auto Insurance we're efficient in their usage of time in procuring me a new Auto Insurance Policy!"


March 16, 2023

5  out of  5 rating by J E
"Extremely helpful in office, very responsive out of office. Cozy office too."

Conrad Rowan

March 13, 2023

5  out of  5 rating by Conrad Rowan
"I worked with John he was very helpful and kept a great conversation while figuring out my insurance."

Justin McGonigal

March 2, 2023

1  out of  5 rating by Justin McGonigal
"Update: I decided to get home owners insurance through this office in May of ‘22. In January of ‘23 they tried to tell me the escrow had not paid them the full amount and that I owed them $280 more. They told me what the entire policy amount was which was note the binding quote they gave me nor the escrow company. When I sent them the original binding quote they told me it was sent from a person that no longer worked there. I confirmed that it was the same quote they gave the escrow company. I had the same conversation with them last August when they told me escrow had not paid them and later told me it was a mistake and they had received payment. So instead of clarifying with me what was going on with the quote difference they canceled my policy and I had to reapply for a new one. I had to pay more for a policy that was valued at $50k less. I was treated like I and the escrow company made the mistake by Brett and when I sent him the binding quote originally received I never got an apology or any compensation for their mistake. I told him I would change all my policies over to another company and he didn’t even care. I would not recommend this office as they can’t even tell me why there is a difference in the original binding quote vs what they charged."

Vince Campos

February 27, 2023

5  out of  5 rating by Vince Campos
"Always great service from this agency. They explain everything well, always take the time when we work with them."

Steven Jones

February 27, 2023

5  out of  5 rating by Steven Jones
"I had a chance to work with Ashley in Katie Kelly’s office and she was phenomenal - within a few minutes she had answered my questions and then went on and taught me a way to save money while on vacation based solely on an off topic comment I had made - so grateful!"

Charles Brantner

February 22, 2023

5  out of  5 rating by Charles Brantner
"I got to meet Debbie, she was so sweet and kind! Helped me with getting insurance... for a first time signing out with insurance she helped answer all of my questions!"

Okia Karah

February 22, 2023

5  out of  5 rating by Okia Karah
"Ivan Chau is very knowledgeable and very professional. Thank you for helping me setup my new renter's insurance."

Roger Encarnacion

February 20, 2023

5  out of  5 rating by Roger Encarnacion
"Ashley is great to work with! Whenever we have a question/inquire, she is very responsive and exemplifies bias for action! Thanks."

Anthony Robinson

February 18, 2023

5  out of  5 rating by Anthony Robinson
"Great experience with Deanne Roughton!! She is the BEST. I was looking for car insurance after recently moving to the area and I'm really new to shopping for insurance in general. Deanne was really patient with me, explaining everything the policy covered -- plus the policy they offered was the best I could find in the area. On top of that she gave me some nice tips for getting to know the area here and some friendly advice-- I really enjoyed my experience here, would highly recommend to anyone!"

Katie Frontz

February 15, 2023

5  out of  5 rating by Katie Frontz
"My experience acquiring insurance in a stressful time as I move to a new city was fantastic! I really appreciated Deanne's help. She continued to emphasize that she wanted to make this easy for me and was looking for the best options for me. My concerns and questions were taken care of promptly and with clear communication!"

MIke Ji

February 1, 2023

5  out of  5 rating by MIke Ji
"We have three cars and a house under State Farm great experience work with Debbie highly recommend."