State Farm® Insurance Agent Katie Kelly

"I Had the pleasure of working with JohnMark Marinkovich for my insurance needs. He was very friendly, informative, and professional and answered all my questions. He was great with communication, made me feel very comfortable and worked with my husband and I according to our budget. I would highly recommend him!"

"I had an awesome experience with John at This K Kelly State Farm office. I called for a quote to bundle my home & auto insurance. Their prices couldn’t be beat & I automatically signed up. John made the process easy & seamless. He answered all of my questions, with patience and expertise. He went above and beyond to print out my temporary insurance cards until I receive the official ones. I really appreciate his service and quality care. Thank you John S."

"I've been a loyal customer with Katie Kelly State Farm agency since the day the office's opened in Kirkland. I was looking for a trustee insurance company for my business, cars, and rentals. Luckily, Katie was there to help me with all great insurance policy advises. She actually saved me a lot of money with the best coverages I could get. I 'm always happy with her company resposive to all my questions and insurance needs. I did and will keep recommending Katie Kelly State Farm to everyone I know. You are the best. Thank you."

"I had the pleasure of working with Deanne Roughton recently and I have to say, she is a truly outstanding insurance representative. From start to finish, Deanne went above and beyond to ensure that I had the best possible coverage for my needs. Not only was Deanne incredibly knowledgeable and professional, but she was also extremely personable and easy to work with. She took the time to explain all of my options in detail and made sure that I understood everything before making any decisions. Deanne truly cares about her clients and it shows in everything she does. She was always available to answer any questions I had and was proactive in keeping me informed throughout the entire process. I felt completely supported and confident in her abilities. Overall, I cannot recommend Deanne Roughton enough. If you are in need of an insurance representative who is knowledgeable, trustworthy, and genuinely cares about her clients, then look no further than Deanne. Thank you, Deanne, for everything you do!"

"Debbie Ye has been very helpful to me since I acquired my secondary home insurance with Katie Kelly's team a few years ago. She was always responsive to my needs and helped address several requests from the mortgage lender promptly to ensure my insurance policy is delivered."

"Update: I decided to get home owners insurance through this office in May of ‘22. In January of ‘23 they tried to tell me the escrow had not paid them the full amount and that I owed them $280 more. They told me what the entire policy amount was which was note the binding quote they gave me nor the escrow company. When I sent them the original binding quote they told me it was sent from a person that no longer worked there. I confirmed that it was the same quote they gave the escrow company. I had the same conversation with them last August when they told me escrow had not paid them and later told me it was a mistake and they had received payment. So instead of clarifying with me what was going on with the quote difference they canceled my policy and I had to reapply for a new one. I had to pay more for a policy that was valued at $50k less. I was treated like I and the escrow company made the mistake by Brett and when I sent him the binding quote originally received I never got an apology or any compensation for their mistake. I told him I would change all my policies over to another company and he didn’t even care. I would not recommend this office as they can’t even tell me why there is a difference in the original binding quote vs what they charged."

"I had a chance to work with Ashley in Katie Kelly’s office and she was phenomenal - within a few minutes she had answered my questions and then went on and taught me a way to save money while on vacation based solely on an off topic comment I had made - so grateful!"

"Great experience with Deanne Roughton!! She is the BEST. I was looking for car insurance after recently moving to the area and I'm really new to shopping for insurance in general. Deanne was really patient with me, explaining everything the policy covered -- plus the policy they offered was the best I could find in the area. On top of that she gave me some nice tips for getting to know the area here and some friendly advice-- I really enjoyed my experience here, would highly recommend to anyone!"

"My experience acquiring insurance in a stressful time as I move to a new city was fantastic! I really appreciated Deanne's help. She continued to emphasize that she wanted to make this easy for me and was looking for the best options for me. My concerns and questions were taken care of promptly and with clear communication!"