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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Conrad Rowan

March 13, 2023

5  out of  5 rating by Conrad Rowan
"I worked with John he was very helpful and kept a great conversation while figuring out my insurance."

Justin McGonigal

March 2, 2023

1  out of  5 rating by Justin McGonigal
"Update: I decided to get home owners insurance through this office in May of ‘22. In January of ‘23 they tried to tell me the escrow had not paid them the full amount and that I owed them $280 more. They told me what the entire policy amount was which was note the binding quote they gave me nor the escrow company. When I sent them the original binding quote they told me it was sent from a person that no longer worked there. I confirmed that it was the same quote they gave the escrow company. I had the same conversation with them last August when they told me escrow had not paid them and later told me it was a mistake and they had received payment. So instead of clarifying with me what was going on with the quote difference they canceled my policy and I had to reapply for a new one. I had to pay more for a policy that was valued at $50k less. I was treated like I and the escrow company made the mistake by Brett and when I sent him the binding quote originally received I never got an apology or any compensation for their mistake. I told him I would change all my policies over to another company and he didn’t even care. I would not recommend this office as they can’t even tell me why there is a difference in the original binding quote vs what they charged."

Vince Campos

February 27, 2023

5  out of  5 rating by Vince Campos
"Always great service from this agency. They explain everything well, always take the time when we work with them."

Steven Jones

February 27, 2023

5  out of  5 rating by Steven Jones
"I had a chance to work with Ashley in Katie Kelly’s office and she was phenomenal - within a few minutes she had answered my questions and then went on and taught me a way to save money while on vacation based solely on an off topic comment I had made - so grateful!"

Charles Brantner

February 22, 2023

5  out of  5 rating by Charles Brantner
"I got to meet Debbie, she was so sweet and kind! Helped me with getting insurance... for a first time signing out with insurance she helped answer all of my questions!"

Okia Karah

February 22, 2023

5  out of  5 rating by Okia Karah
"Ivan Chau is very knowledgeable and very professional. Thank you for helping me setup my new renter's insurance."

Roger Encarnacion

February 20, 2023

5  out of  5 rating by Roger Encarnacion
"Ashley is great to work with! Whenever we have a question/inquire, she is very responsive and exemplifies bias for action! Thanks."

Anthony Robinson

February 18, 2023

5  out of  5 rating by Anthony Robinson
"Great experience with Deanne Roughton!! She is the BEST. I was looking for car insurance after recently moving to the area and I'm really new to shopping for insurance in general. Deanne was really patient with me, explaining everything the policy covered -- plus the policy they offered was the best I could find in the area. On top of that she gave me some nice tips for getting to know the area here and some friendly advice-- I really enjoyed my experience here, would highly recommend to anyone!"

Katie Frontz

February 15, 2023

5  out of  5 rating by Katie Frontz
"My experience acquiring insurance in a stressful time as I move to a new city was fantastic! I really appreciated Deanne's help. She continued to emphasize that she wanted to make this easy for me and was looking for the best options for me. My concerns and questions were taken care of promptly and with clear communication!"

MIke Ji

February 1, 2023

5  out of  5 rating by MIke Ji
"We have three cars and a house under State Farm great experience work with Debbie highly recommend."

Harrison Lee

January 25, 2023

5  out of  5 rating by Harrison Lee
"Great experience working with Deanne. She helped me get setup and understand all the nuances of my rental dwelling / landlord insurance policy. Most important of all, she was very responsive!"

Yixing Ma

January 20, 2023

5  out of  5 rating by Yixing Ma
"Ashley is a really efficient and nice agent, the whole process has been really smooth!"

Karin Liu

January 10, 2023

5  out of  5 rating by Karin Liu
"I was working with Debbie for a year, I really like working with her, she’s always responsive to any questions I had, and follow up with me shortly. I will highly recommended this State Farm agent and Debbie is really professional."

Brittney Auten

January 7, 2023

5  out of  5 rating by Brittney Auten
"Deanne was very helpful in answering my questions and getting my insurance transferred to reflect current information. Quick and painless process! Thank you so much!!"

Nhi Bao Dang

January 4, 2023

5  out of  5 rating by Nhi Bao Dang
"My experience with State Farm has been so great! I work with Deanne Roughton and she provide a fantastic and wonderful service! Replying email fast, answer all of my questions and provide more benefits! Love the service here!"

Tina Lai

December 29, 2022

5  out of  5 rating by Tina Lai
"I have been working with Drew Beneze for many years and having great experience working with him. He is very easy to work with and very responsive. I would highly recommend working with him if you are looking for a new agent."

Horatiu Dicher

December 11, 2022

5  out of  5 rating by Horatiu Dicher
"Very quick, thorough and professional, a nice experience overall and long lasting coverage"

Hochoon Lee

December 7, 2022

5  out of  5 rating by Hochoon Lee
"I have used the agency for a few years and they have provided me with the best customer service. Highly recommend."

Patric Daorson

November 29, 2022

1  out of  5 rating by Patric Daorson
"I was costomer fore over 15 yers .unfortunately now tem have ben change in youre ofice. And experiencing extreme bad behaver on youre them. Hoop Kaytee you and youre beware that. ! Please have some review Professionalism. Training. Now if i have any choice to live no stars at moment 1 stars is to mutch fore this people. Just you know . This was only way I can live you the masag cuse I know you will see this review and understand my frustration. .I cont find any way dricatly."

Helen Zhao

November 17, 2022

5  out of  5 rating by Helen Zhao
"Drew is the best, very helpful and responsive. Great agency office, I have been using their services for many years."

Monica Voce

November 10, 2022

5  out of  5 rating by Monica Voce
"I’m all about saving $ in every aspect and I had no idea that State Farm would be giving us lower rates but in addition to that - the customer service I continuously receive from Ashley, is hands down very professional and her communication is on point. I am happy I made the switch to a local office and happy that Ashley is amazing and very prompt in answering my emails and calls."

khader kool

November 4, 2022

5  out of  5 rating by khader kool
"I spoke with Ashley today. She is just AWESOME!! Took care me really good, did some back ground digging and made sure that I get extra perks (multi-car discount). Ashley you ROCK!! KEEP SMILING!!!!!!"

Kim Santiago

November 4, 2022

5  out of  5 rating by Kim Santiago
"My experience switching to State Farm was great. I worked with Deanne, who was very responsive, friendly, and patient with answering all my questions. Great customer service and definitely worth switching over!"

ivc

November 3, 2022

5  out of  5 rating by ivc
"Thank you Katie for taking care for our insurance. She and her team members are all helpful and professional"

The northman Ak

October 24, 2022

5  out of  5 rating by The northman Ak
"Had a great experience first thing on a Monday morning Lisa helped me with everything I needed and was professional and knowledgeable and has great people skills was nice to talk to and very kind thank you State Farm and Lisa"