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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Kennelly

June 18, 2026

5  out of  5
rating by John Kennelly
"Saved $$$$ and can talk directly to my agent if anything comes up"
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Metin Cinar

June 17, 2026

5  out of  5
rating by Metin Cinar
"have been working with the State Farm insurance company for many years. I’ve worked with other insurance companies before, but State Farm is the best. Kaiser , in particular, is number one when it comes to customer service; he is always there whenever I need anything. Also Katie is fantastic. I highly recommend that anyone in need of insurance get in touch with Katie or Kaiser
Thank you so much for everything you have done
Metin"
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cassious english

June 17, 2026

5  out of  5
rating by cassious english
"Amazing team!!! Highly recommend!!!"
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Cynthia Root

June 17, 2026

5  out of  5
rating by Cynthia Root
"Very good service"
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Jane Benson

June 17, 2026

5  out of  5
rating by Jane Benson
"I work with Kaiser and he has been wonderful. I have moved all of my insurance to State Farm.
Give them a try. You won't be disappointed."
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Jo Tze

June 17, 2026

5  out of  5
rating by Jo Tze
"Vanessa is super helpful and knowledgeable about insurance. She helped me save money while getting better coverage. Highly recommended!"
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Angela M

June 17, 2026

5  out of  5
rating by Angela M
"Monica is awesome!! She helped me save money on my insurance. Super quick and efficient. Highly recommend working with Monica. ☺️"
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Stefan k

June 17, 2026

5  out of  5
rating by Stefan k
"Emily did an amazing job at giving me an offer for insurance on my new car. It seemed like she was training someone and it still went smoothly."
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Brooke Sorensen

June 17, 2026

5  out of  5
rating by Brooke Sorensen
"I spoke to Emily regarding a home insurance policy for my new property. She went above and beyond in guiding me through the process and fixing to get me the best rate possible for my needs. Being a first time homeowner, this process was completely new for me so I’m glad I was able to work with someone that is customer centric, patient, and friendly"
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Jason Tang

June 17, 2026

5  out of  5
rating by Jason Tang
"I’ve had a wonderful experience working with Callia Kwan. Callia is knowledgeable, professional, and genuinely cares about helping her clients find the right insurance coverage for their needs. She takes the time to answer questions, explain options clearly, and make what can sometimes be a complicated process feel simple and stress-free.

What stands out most is her responsiveness and commitment to customer service. Whenever I’ve needed assistance, Callia and her team have been quick to help and always friendly and approachable. It’s reassuring to know there’s someone you can trust to look out for your best interests.

I highly recommend Callia Kwan to anyone looking for an insurance agent who is reliable, attentive, and dedicated to providing outstanding service."
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Dariya’s

June 16, 2026

5  out of  5
rating by Dariya’s
"Katie’s team is the best!"
We responded:
"Thank you so much for your kind words, Dariya! We look forward to serving you in the future!"
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Joshua Rogers

June 16, 2026

5  out of  5
rating by Joshua Rogers
"Great team!"
We responded:
"Thank you for your kind words, Joshua! We look forward to serving you in the future!"
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GLORIA MUTHONI

June 10, 2026

5  out of  5
rating by GLORIA MUTHONI
"Very friendly and helpful!!"
We responded:
"Thank you so much for your kind review, Gloria! We’re so grateful for your business and look forward to helping you with anything you need in the future!"
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Amir Dodic

June 5, 2026

5  out of  5
rating by Amir Dodic
"CK helped with my insurance"
We responded:
"Thank you for your review, Amir! We’re so happy that CK was able to help you out. Don’t hesitate to reach out if you need anything!"
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Tan Chi Tiong

June 4, 2026

5  out of  5
rating by Tan Chi Tiong
"Taylor here is my wife’s address:
4893 24th Ave S
Seattle, 980 ,,, (?)
Located in Beacon Hill"
We responded:
"Thank you for your 5 stars, Tan! "
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Yminh Phan

June 3, 2026

5  out of  5
rating by Yminh Phan
"I really appreciate Tyler to help me . He is very friendly, easy communication. And so patient to answer all my question."
We responded:
"Thank you so much for your kind words! Tyler appreciates you for your business and it was a pleasure to assist you today!"
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Torrey

June 2, 2026

5  out of  5
rating by Torrey
"Was dreading calling in today due to some previous (1+ year ago) phone conversations that were in my opinion a bit rude, rushed, and dismissive.

However called in and had a chat with Emily today - extremely helpful, detailed, and patient. Definitely will be sticking with State Farm and this office specifically.

Emily focused on my questions, exactly what I had called in about, and stayed focused on the task. I've called in previously with other agents and gotten pure upselling (again, 1+ year ago)"
We responded:
"Thank you so much for the 5-star rating, Torrey! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Easy Street

June 2, 2026

5  out of  5
rating by Easy Street
"Tyler was grwar he helped me set up drive safe and save beacon resectable guy great office"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Katie Kelly’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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A.J. Rathbun

May 14, 2026

5  out of  5
rating by A.J. Rathbun
"Just changed my car, home, and motorcycle insurance to State Farm after having a great conversation with Kaiser DeMaranville from this office. Super helpful, friendly, and informative, walking my wife and I through all the options and choices and giving us very straightforward comparison numbers with our past insurance. I highly recommend him and this office!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kaiser was able to provide you and your wife with helpful, friendly, and clear guidance. It means a lot to us that you chose to trust State Farm for your car, home, and motorcycle insurance. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Ron

May 13, 2026

5  out of  5
rating by Ron
"Andrew was very helpful and efficient on getting me setup with a personal article policy. Having the peace of mind with my gear at a fair price is worth it!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Andrew was able to help you efficiently set up your personal article policy. Providing peace of mind at a fair price is exactly what we strive for. If you ever need anything else or have questions, please don’t hesitate to reach out!"
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Mahen Kumar

May 8, 2026

5  out of  5
rating by Mahen Kumar
"Pleased with the wonderful and Attentive Service from kind staff member Tyler."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Tyler provided you with wonderful and attentive service. We appreciate your feedback and look forward to serving you again soon!"
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cen Yulianacenyudan

May 6, 2026

5  out of  5
rating by cen Yulianacenyudan
"CK ís being súper helpful"
We responded:
"Thank you so much for your kind words, Cen! We appreciate your business and will make sure CK hears about your amazing review. Please don't hesitate to reach out if you need anything!"
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Jefferson Aguilar

April 30, 2026

5  out of  5
rating by Jefferson Aguilar
"Highly recommend Katie Kelly. My wife and I recently moved from Texas to the Seattle area. Emily Root has been super helpful with getting us setup with a renters insurance policy and helping us transfer our auto policy from TX to WA. I’m a huge advocate for great customer service and I’m very pleased with the service I received. Moving across the country can be very challenging and a dose of great customer service can help people feel welcomed and cared for."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Katie and Emily were able to make your move from Texas to Seattle smoother by assisting with your renters and auto insurance needs! We completely agree—great customer service can make all the difference during such a big transition. We're grateful to have been part of your journey and look forward to continuing to support you and your wife. Welcome to the Seattle area!"
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Zih-You Yang (Jack)

April 16, 2026

5  out of  5
rating by Zih-You Yang (Jack)
"Great experience, Vanessa helped me with the Auto insurance promptly. Highly recommended"
We responded:
"Thank you so much for your kind words! We're glad to hear that Vanessa was able to assist you promptly with your auto insurance. We appreciate your recommendation!"
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Kari Frazier

April 14, 2026

5  out of  5
rating by Kari Frazier
"Andrew at state farm has been very helpful during our transition of vehicles and also throughout our entire experience with state farm. Highly recommend, they saved us money and put time and effort into making us understand everything and make us feel comfortable. Ty"
We responded:
"Thank you so much for sharing your fantastic experience with Andrew! We’re delighted to hear he provided professional and patient service while helping you secure better coverage and significant savings. It means a lot that you chose to switch to State Farm, and we’re honored to earn your 5-star recommendation. We look forward to continuing to support you and your family!"