
State Farm® Insurance Agent Katie Kelly
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jason and Kimmie Lee
March 20, 2025
"Katie's team (Josh and Brett) were able to take care of our property insurances quickly and timely. We appreciate them being organized and concise in getting all information upfront. Its also affordable so we can't complain!"
"Hello Jason and Kimmie Lee! Thank you for your feedback and support. We love helping you both with your property insurance. Chat with you both soon. We are here anytime you need us. "
youquan su
February 19, 2025
"very fast response, take care what your needs, great guy."
"Thank you for leaving us a google review. We love helping out clients out to make sure they are covered and protected!"
Rachael Gaedeke
February 17, 2025
"I didn’t realize I could have an amazing experience when purchasing car insurance until working with Cassious. With much of customer service going to AI these days, it was wonderful to have a personal experience and feel like someone cared about my business. Cassious was extremely knowledgeable about plan options and took their time to explain everything in detail. They made sure I had the right plan to fit my needs and was very patient when it came to working out all the intricate details. I feel so taken care of and appreciate feeling like an individual customer instead of just one of many. Cassious is a priceless asset to the State Farm team."
"Thank you Rachael for leaving this wonderful 5 star Google review. So happy Cassious was able to take care of your needs with auto insurance. We love taking the time to personalize a plan that works for each client and make sure they understand what they have. We look forward to helping you anytime you have questions or concerns or just want to say hi and check in. "
Logan Ploghoft
February 11, 2025
"I had an amazing experience working with Cassious at State Farm! He made the process of setting up my life insurance policy super easy and stress-free. He took the time to explain all my options in detail, answered all my questions, and made sure I got a policy that truly fits my needs. His professionalism, patience, and knowledge really stood out. If you're looking for someone who genuinely cares about helping you make the right financial decisions, I highly recommend Katie's office!"
"Logan! Thank you for your review and kind words. This is our mission to help clients get life insurance set up. And make sure they understand how it works. We are so blessed to have Cassious as part of our team. We are here if you need anything. "
Lisa Campbell
February 9, 2025
"Brett with Katie Kelly's Office is Awesome. I called for some basic information on my coverage. After this last storm in January I had damage and Brett guided me and offered me such Kindness and he was funny too, just what I needed to LOL, They are true Gems in this world of insurance. A rare Jewel indeed. 02/08/2025 Ok once again I called Katie's office for some questions. Brett is so wonderful and willing to go outside the lines to make sure I am happy. Then to put icing on top Katie calls me too. What a DYNAMIC DUO. I always laugh so hard and feel so good when I am done speaking to them. They truly Care"
"We love getting reviews like this. Thank you for sharing. Brett is a joy, so funny and knowledgeable. We are grateful to have him be a part of this team. "
Melinda Ding
February 6, 2025
"Got a new car and followed the process on State Farm to update my insurance. Katie did not respond for an entire week, after multiple emails and phone calls. I would not recommend."
"Thank you for sharing your feedback, Melinda. I sincerely apologize for the delay in responding to your emails and phone calls. We understand how important it is to get timely assistance, and I regret that we did not need your expectations in this case. Please feel free to reach out to me directly if you still need any assistance with your insurance. "
Upma Sharma
January 13, 2025
"I have been working with Katie Insurance Company for 8 years, and they have consistently exceeded my expectations. I’ve had two auto policies, home, life, and rental insurance with them, and their prompt responses, competitive pricing, and professional services have been outstanding. I highly recommend them to anyone seeking a reliable, one-stop insurance agent for all their needs."
"Thank you Upma for your 5 star Google review. It has been a privilege to take care of your autos, home, rental dwelling, umbrella and life insurance with us. Good luck in the Bay Area and we are here if you need anything from us. "
Johnny Au
December 28, 2024
"Amazing experience! Katie and her team were extremely professional. Highly recommend talking with Katie and her team for all things insurance related."
"Johnny, we really appreciate you and your family taking the time to give us this 5 star Google review. We love taking the time to explain and make sure you understand what you have and make sure to keep checking in to continue to grow with you and your needs. "
Esy M
December 17, 2024
"Professional, efficient, and incredibly helpful. It was a pleasure working with Andrew and his team!"
"Thanks, Esy, we love Andrew too, he’s very patient and thorough! Thank you for trusting my team and State Farm to take care of your insurance needs. We look forward to growing with you and you!"
Kara Davis
November 7, 2024
"Katie is amazing!! I transferred to Katie from another StateFarm agent. I was incredibly frustrated with the agent I had for many reasons. From the minute I transferred to Katie, it has been nothing but the best experience!!! Within weeks (delay on my end, not hers!) we had a meeting, she helped us set up new policies to either be better protected or save money, and I plan to move forward with even more investment options with her. She knows what she taking about and makes it simple to understand. You can tell she has a pure passion for what she does and sincerely wants to help. Of course she is running a business, as do I, but I didn’t feel like she was trying to sell me on anything. It was genuine concern and wanting the best possible future for me and my husband. I was also having a personal breakdown when I entered her office, but she was incredibly kind /understanding and even shared her own experience which brought me so much comfort. I am so thankful to be with her and I know I am in good hands. I never leave google reviews, so the fact that I am should speak volumes to her level of professionalism and customer service. Thank you Katie!!"
"Thank you for the encouraging comments and the wonderful 5 star review. It’s an honor working with you and I’m so excited to help with your insurance and financial services. You are going to do great things! "
Ad S e
November 1, 2024
"I have ben customer with Katie for over 18 years she's been excellent honest and fast and accurate with insurance I'm so happy working with you and having experiencing all these years with the great customer service and great team you have thanks for everything."
"Ah shucks, thanks for the 5 star review and nice comments! You make our job so enjoyable, we love helping with auto, home, life and umbrella insurance and working with wonderful customers like you, is just icing on the cake. "
Sunil Sanghani
October 5, 2024
"We transferred our polices to this agency. Charles was amazing at helping us throughout the process and keeping us updated till the very end. Katie also met with us at short notice to ensure that we were set up and if we had any questions or needed any help. The customer service is top notch."
"Sunil! Thank you for your review and feedback. It was so wonderful to meet with you and get to know you and how we can help you. Look forward to chatting with you again. "